• IP Engineer, Operations

    Job Locations US-NY-Hauppauge
    Job ID
    # of Openings
  • Overview

    The IP Engineer, Operations will provide administration and maintenance of all production and other mission critical technical systems, as well as assist in the implementation of hardware and software upgrades, system integrations, vendor-based solutions, and other data center optimizations.


    • Monitor and resolve internal and external customer trouble tickets within Remedy and provide Tier 2 application and engineering support.
    • Troubleshoot and repair network problems.
    • Install, configure, and maintain Cisco routers, switches, and firewalls.
    • Create and maintain accurate network documentation and diagrams.
    • Communicate and interact with IP network team members and NOC personnel in Maryland and New York, to ensure coordination and cross-training.
    • Provide internal and external customer support, with the ability to successfully troubleshoot Tier 1 and Tier 2 network issues.
    • Recommend new processes, procedures, equipment, and software.
    • Provide network operations support in a 24x7 environment, including working after hours and on a rotating on-call, as needed.


    • 3-5 years of networking experience
    • CCNA
    • Demonstrated knowledge and working experience with Cisco and/or Juniper routers, switches, and firewalls
    • Demonstrated strength in operation of static routing and dynamic routing protocols, such as RIPv1, RIPv2, IGRP, EIGRP, OSPF, IS-IS, and BGP
    • Demonstrated knowledge and working experience with IP Telephony, VoIP, and IP Video Teleconference equipment
    • Familiar with VPN and IPsec technologies
    • Strong network troubleshooting skills and the ability to confidently work independently and within a team environment
    • Excellent verbal and written communication skills and the ability to interact professionally with external and internal customers
    • Experience with MS Office and Visio

    Valued but not required skills and experience:

    • UNIX, Linux, and/or Windows server administration experience
    • Knowledge of iDirect and/or Vipersat systems

    Equal Opportunity Employer – Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation


    If you are a disabled individual or disabled Veteran and require a reasonable accomodation in applying for any posted position, please contact us at (631) 231-9800.

    About Globecomm

    Globecomm is a leading connectivity provider of video, voice, and data to the most remote locations on Earth — and under the most treacherous conditions. The company’s comprehensive Satellite, Fiber, Cellular, and CDN infrastructure and services provide robust connectivity over Land, Sea, and Air with zero downtime for mission-critical RF and IP communications serving Government, Maritime, Media, Energy, Enterprise, Wireless, and IoT customers in over 100 countries. Along with world-class network system design and integration capabilities, Globecomm specializes in end-to-end hosted and managed services; broadcast and media infrastructure, virtualization, OTT, and IPTV solutions; cloud-based services for private network interactive training, distance learning, and corporate communications; and Satellite, Wireless, and Internet of Things/M2M solutions and services.


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