*This position requires shift work.*
The Help Desk Specialist will provide Level 1 customer support while maintaining a high level of customer satisfaction. This role is responsible for maintaining customer relationships, providing answers to customer questions and supporting other technical support needs.
Valued but not required skills and experience:
Equal Opportunity Employer – Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation
If you are a disabled individual or disabled Veteran and require a reasonable accomodation in applying for any posted position, please contact us at (631) 231-9800.
Globecomm is a leading connectivity provider of video, voice, and data to the most remote locations on Earth — and under the most treacherous conditions. The company’s comprehensive Satellite, Fiber, Cellular, and CDN infrastructure and services provide robust connectivity over Land, Sea, and Air with zero downtime for mission-critical RF and IP communications serving Government, Maritime, Media, Energy, Enterprise, Wireless, and IoT customers in over 100 countries. Along with world-class network system design and integration capabilities, Globecomm specializes in end-to-end hosted and managed services; broadcast and media infrastructure, virtualization, OTT, and IPTV solutions; cloud-based services for private network interactive training, distance learning, and corporate communications; and Satellite, Wireless, and Internet of Things/M2M solutions and services.