Teleport Operations Center Technician

US-NY-Hauppauge
Job ID
2017-1516
# of Openings
1
Relocation
Yes

Overview

Globecomm is a leading connectivity provider of video, voice, and data to the most remote locations on Earth —  and under the most treacherous conditions. The company’s comprehensive Satellite, Fiber, Cellular, and CDN infrastructure and services provide robust connectivity over Land, Sea and Air with zero downtime for mission-critical RF and IP communications serving Government, Maritime, Media, Energy, Enterprise, Wireless, and IoT customers in over 100 countries.  Along with world-class network system design  and integration capabilities, Globecomm specializes in end-to-end hosted and managed services; broadcast and media infrastructure, virtualization, OTT and IPTV solutions; cloud-based services for private network interactive training, distance learning and corporate communications; and Satellite, Wireless, Internet of Things/M2M solutions and services.

 

The Teleport Operations Center (TOC) Technician is responsible for Level 2 troubleshooting of teleport and remote satellite equipment, adding/transitioning new circuits, and performing maintenance routines in a 24 x 7 environment. The current shift available is 4:00 PM to 12:30 AM.

Responsibilities

  • Assist in the analysis, planning, development, testing, and implementation of new services and equipment.
  • Configure, maintain, and operate HPAs, LNAs, Switching systems, BUCs, BDCs, Up/Down-converters, LNBs, ACUs, modems, and IRDs.
  • Assist both field technicians and customers in troubleshooting remote end equipment. 
  • Update documentation, teleport plots, and trouble tickets.
  • Work with our vendors to coordinate, follow-up, and document equipment in need of repair.

Qualifications

  • Ability and willingness to work in a 24 x 7 scheduled environment, which includes working night-shift, weekends, and holidays.
  • Associates Degree in an engineering or telecommunications based program, plus at least 4 years of experience in a related industry and position; or an equivalent combination of education and experience.
  • Minimum of one year RF experience.
  • Experience with M&C Systems and the ability to configure equipment to run on these systems.
  • Strong professional written and verbal communication and interpersonal skills.  
  • Ability and willingness to travel less than 5%.
  • Ability to occasionally lift and/or move up to 50 lbs.
  • Ability to work in both indoor and outdoor, all-weather conditions. 
  • Experience with iDirect and Vipersat networks preferred.

 

Equal Opportunity Employer M/F/V/D

 

If you are a disabled individual or disabled Veteran and require a reasonable accommodation in applying for any posted position, please contact us at (631) 231-9800 or hr@globecomm.com

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed